info@alna.pl    +48 22 827 32 57
alna

LT

The best Dynamics NAV service in Poland

After completing an implementation, in order to ensure the security of our Clients, we offer the highest quality Helpdesk and development services for Microsoft Dynamics NAV and complementary solutions.

This gives our Clients confidence that they can count on professional support at any time and they maintain process flow in their company. These services are provided by a separate team of expert consultants, with guaranteed response times and debugging.

Helpdesk Partner Dynamics NAV Microsoft

According to our Clients, we provide

the highest quality Dynamics NAV service in Poland

  • Our services are always individually adjusted to the Client’s needs,
  • Highest quality, guaranteed response and task completion times,
  • Support for over 200 clients and 1500 users,
  • Constant individual support, even 24/7/365,

  • Team of expert consultants with many years of experience,
  • Implemented procedures increasing the quality of services and shortening completion times.

Offered help desk services

  • Hotline service and constant access 5 days a week between 9am and 5pm,
  • Constant individual support, even 24/7/365,
  • Guaranteed response and task completion times,
  • Debugging according to classification,
  • System audits to identify problems and bottlenecks,
  • Solution enhancement recommendations, increasing ergonomics and efficiency,
  • Regular monthly reports on completed services.

Offered development services

  • Modifying or improving existing functionalities and processes,
  • Creating additional functionalities, reports, etc.,
  • Additional user trainings,
  • Creating process work instructions, functional documentation, etc.,
  • Performing a system upgrade,
  • Implementing industry solutions (add-ons),
  • Strategic consulting and support in obtaining EU funds.

We work for well-known companies

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