Helpdesk and development
Dynamics 365 Business Central/NAV service
We offer the highest quality Help-desk and development services for Microsoft Dynamics 365 Business Central/NAV to our clients.
They are certain that at any moment they are provided with professional support and maintain continuity of process operation in the company. These services are provided by a separate team of professional consultants, with the observance of response and error removal times.
- Services are always individually matched to the Client’s needs
- Individual constant support, also 24/7/365
- Highest quality and guaranteed response times and times for carrying out the tasks commissioned
- Support for around 200 clients and over 2000 users
- Team of professional consultants with long-term experience
- Implemented procedures increasing the quality of services and reducing the lead times.
- Hot-line consultancy and constant access during the week between 9 am and 5 pm
- Individual support, even 24/7/365
- Guaranteed response and error removal times
- System audits identifying problems and bottlenecks
- Recommendations for improvements, improving ergonomics and productivity
- Regular reports on services provided
- Modification or improvement of functionalities and processes
- Creation of additional functionalities, reports, etc.
- Additional training for users
- On-the-job instructions, documentation, etc.
- System upgrades
- Implementation of industry-specific solutions (Add-ons)