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Platinum CRM Salesforce Partner




About the company

Craftware is a leading provider of CRM solutions based on the Salesforce platform with the status of Platinium Partner. The company has existed since 2009 and provides solutions to clients from small to global companies. It provides high-quality advanced body leasing services, ensuring a wide range of qualified specialists involved at every stage of the project.

The challenges:
The challenges:
  • The previous system limited the company's development in terms of functionality and technology
  • Time-consuming reporting, outdated technology, and the old system interface
  • Inconsistent information and no data exchange between systems in the company
  • Disordered document flow management
The solutions:
The solutions:

  • Microsoft Dynamics NAV was used with the Jet Reports solution installed on the modern Microsoft Azure platform.
  • Functionalities supporting debt collection processes, budgeting and cash flow forecasts 
  • Integration with internal IT systems
The outcome:
The outcome:
  • Easy and fast reporting based on consistent data
  • Modern interface and integration with other Microsoft products 
  • Save time and improve key business processes 
  • Owing the AZURE cloud, financial savings and a guarantee of security


Dynamics NAV simplified our daily financial processes, accelerated reporting and data analysis, and helped save time and money. These improve, have allowed us to focus on delivering high-quality IT services to our clients.

Sylwia Malanowicz

CFO w Craftware Sp. z o.o.

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